Classmate Notebook, 19.0 cm x 15.5 cm, 172 pages, Single Line, Soft Cover
- The cover design of the notebook is subject to change, it depends on stock availability
- Notebooks for every subject for hassle-free note-taking during classes or lectures.
- Classmate uses eco friendly and elemental chlorine free paper
- This notebook consists of high quality papers
- Actual front cover designs may vary from the image shown
[+] Other Product Information
Manufacturer Name & Address: ITC Limited, 37, J.L. Nehru Road, Kolkata, West Bengal - 700071
Country of origin: India
This is not so much a review of the quality of the notebooks. They are good and meets the expectation.
The feedback is about the experience of ordering a bundle from ITC store.
1. I ordered a bundle pack of 12 notebooks online.
2. In the invoice, it shows up as 1 unit, and it does not mention 12 notebooks anywhere.
3. ISSUE: The fulfillment department does not cross-check with the price/weight, a puts a single copy in the delivery pack.
4. ISSUE: The delivery person from 3rd party party logistics provider insists on my signing with "All items received" for his indemnity, but won't wait for the sealed packet to be cut or match things with the invoice.
5. ISSUE: The customer care is adamant on issuing a refund and not attempt to deliver the correct order/quantity shipped. When asked if this can be delivered on a fresh reorder, they actually advised against it.
Overall, a terrible experience which led me to fall back on the mom-and-pop store to meet my needs. I would be chary of ordering any bundled item in the foreseeable future from your website and eventually might switch to non-ITC stationery brands, if the execution and delivery is decent.